This Privacy Policy explains what information Joom collects, how we use it, and the choices you have. INFORMATION WE COLLECT - Profile information you provide: name, age, gender, bio, interests, photos, and answers to profile prompts. - Location: your country (required), and your precise GPS coordinates only if you choose to share it from Settings — used to show approximate distance and nearby matches. - Usage data: messages you send, people you like/pass/match with, reports you file, and general activity like login times. - Payment & payout details: information needed to process a purchase or withdrawal, such as the last four digits and network of a card charged through our payment processor, your PayPal email, a cryptocurrency wallet address, or local bank/mobile money details you provide — we never store full card numbers. - Identity verification for withdrawals (KYC): if you request to withdraw Diamonds, we collect a government-issued ID document and the full legal name on it, used only to verify your identity and meet our anti-fraud obligations. - Verification photo: if you request the Verified badge, a live camera capture is stored solely for our review team and is never shown on your public profile. - Technical data: your IP address and device identifiers, used to detect fraud and enforce bans across accounts, devices, and networks. HOW WE USE IT To run core features (matching, Discover/Explore, chat, notifications), to keep the community safe (photo and profile moderation, verification review, blocking/reporting, fraud and abuse prevention), to process payments and withdrawals you request — including the identity checks withdrawals require — and to communicate with you about your account. WHO WE SHARE IT WITH We don't sell your personal information. We share it only with: other users (your profile, as you've configured it to be shown), service providers who help us operate Joom (for example, payment processors, cryptocurrency payment gateways, payout partners, and email delivery), and law enforcement when legally required. YOUR CHOICES - You can edit or remove your profile info, photos, and location sharing at any time from Profile and Settings. - You can delete your account entirely from Settings — this permanently erases your personal data from our systems and cannot be undone. - You can request a copy of, or ask us to correct or erase, your data by contacting us — see Contact. We review and respond to every request. DATA RETENTION & SECURITY We keep your data only as long as your account is active, or as needed to comply with law and resolve disputes. Identity documents submitted for withdrawal verification are kept only as long as needed to complete that verification and satisfy our legal obligations, then deleted. Passwords are stored hashed, never in plain text, and photos are re-processed on upload to strip hidden metadata. CHILDREN Joom is not for anyone under 18, and we don't knowingly collect data from minors. CHANGES We'll update this policy as Joom evolves and note the date below. Continued use of Joom after a change means you accept the updated policy.

Last updated July 16, 2026